Quality Assurance Associate – Compliance

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Reporting to the Director, Compliance, the Quality Assurance Associate – Compliance is responsible for learning, teaching, implementing, and enforcing SOP compliance in all departments, as related to external quality systems. As the QA Associate – Compliance you would be responsible for customer complaints, vendor management, internal and external audits, stability, and risk assessments.


  • Assists the Director, Compliance in managing the Quality Management System (QMS) as related to external quality systems
  • Writes, reviews, and updates SOPs and policies to ensure continuous compliance
  • Ensures and monitors adherence to SOPs relating to current GMPs and other applicable regulations; including but not limited to, customer complaints, vendor management, internal and external audits, stability, and risk assessments
  • Ensures and enforces Good Documentation Practices on all applicable documents relating to GMPs
  • Responsible for training of employees on applicable SOPs and GMP related topics
  • Support internal and external audits for Health Canada, GMP and QA, including addressing issues, preparing response reports, and implementing CAPAs
  • Manage and assists in the investigations of customer complaints and determine and implement appropriate CAPAs
  • Manage the vendor management program, establish scope for vendors and approve or disqualify vendors
  • Assist in planning, conducting, and reporting of external audits of vendors, partners, and service providers
  • Develop stability protocols and analyze results
  • Participate in risk assessments
  • Initiate, review, and assess Change Controls as part of a cross-functional team
  • Ensure reporting, registration, filing, and other administrative tasks are completed in a timely fashion
  • Complete all other tasks related to the position, as assigned by Director, Compliance


  • Bachelor of Science Degree (BSc) in applicable field
  • 2-5 years of work experience in a related field required
  • Knowledge of GMP, ISO 9001, and Health Canada cannabis regulations
  • Previous experience in either the cannabis or pharmaceutical industry an asset
  • Knowledge of GLP principles, ISO 17025, and laboratory experience an asset
  • Knowledge and experience in chemistry, and pharmacology an asset
  • Strong knowledge of MS Word, Excel and Outlook
  • Excellent analytical skills and above average attention to detail
  • Excellent time management and prioritization skills
  • Capable of multitasking with minimal supervision
  • Excellent English communication skills, both written and verbal
  • Ability to complete a satisfactory criminal record check

If your experience and skill set aligns with the above please submit your resume to careers@thevalenscompany.com with subject line ‘Quality Assurance Associate – Compliance’

We offer a welcoming and friendly space for BIPOC & LGBTQ+ applicants.

About The Valens Company

The Valens Company is a global leader in the end-to-end development and manufacturing of innovative, cannabinoid-based products. The Company is focused on being the partner of choice for leading Canadian and international cannabis brands by providing best-in-class, proprietary services including CO2, ethanol, hydrocarbon, solvent-less and terpene extraction, analytical testing, formulation and white-label product development and manufacturing. Valens is the largest third-party extraction Company in Canada with an annual capacity of 425,000 kg of dried cannabis and hemp biomass at our purpose-built facility in Kelowna, British Columbia which is in the process of becoming European Union (EU) Good Manufacturing Practices (GMP) compliant. The Valens Company currently offers a wide range of product formats, including tinctures, two-piece caps, soft gels, oral sprays and vape pens as well as beverages, concentrates, topicals, edibles, injectables, natural health products and has a strong pipeline of next-generation products in development for future release. Finally, the Company’s wholly-owned subsidiary Valens Labs is a Health Canada licensed ISO 17025 accredited cannabis testing lab providing sector-leading analytical services and has partnered with Thermo Fisher Scientific to develop a Centre of Excellence in Plant-Based Science. For more information, please visit http://thevalenscompany.com. The Company’s investor deck can be found specifically at http://thevalenscompany.com/investors/

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