Business Systems Analyst

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The Business Systems Analyst is responsible for supporting the implementation of new systems and changes to the existing ones. To succeed in this role, resourcefulness is a necessary skill to have, and you not only enjoy variety, but thrive in a changing and fast paced environment. You should have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our systems are stable, reliable, integrated and support the business to run smoothly and efficiently.


  • Support the implementation and integration of new enterprise systems and technology
  • Determine ongoing information needs and translate them into functional and technical requirements
  • Identify system changes and complete the installation, configuration, initial data loading, testing and hand over to production, by working with software vendors and/or internal staff
  • Support business software. Perform troubleshooting to diagnose and resolve problems
  • Perform proactive system maintenance for excellent performance and optimization
  • Create dashboards, reports, and assist users with ad-hoc requests for data extracts and analysis
  • Evaluate training needs, develop training materials and provide system training to existing and new users
  • Create and maintain documentation for all aspects of business systems
  • Other project work, as assigned by management


  • Diploma/degree in Computer Science, Management of Information Systems or related, plus a minimum of 4 years’ recent experience in a similar role
  • Experience with business analysis in an enterprise environment, including requirements gathering, UAT, software implementation, project management methodology, change management and version control
  • Good knowledge of Microsoft cloud technologies: Azure AD, O365, SharePoint, Teams
  • Good knowledge of various enterprise systems (e.g. IT ticketing, QMS, LIMS, manufacturing, scheduling), reporting tools (e.g. Power BI, Tableau, Power Pivot, etc) is an asset
  • Ability to analyze business problems by looking at both process and technology
  • Resourcefulness and problem-solving aptitude
  • Clear communication and presentation skills
  • Ability to deal with multiple tasks, prioritize, change quickly and work under pressure
  • Curiosity, enthusiasm and a passion for technology
  • Clean criminal record check

If your experience and skill set aligns with the above please submit your resume to with subject line ‘Business Systems Analyst’

We offer a welcoming and friendly space for BIPOC & LGBTQ+ applicants.


The Valens Company is a global leader in the end-to-end development and manufacturing of innovative, cannabinoid-based products. The Company is focused on being the partner of choice for leading Canadian and international cannabis brands by providing best-in-class, proprietary services including CO2, ethanol, hydrocarbon, solvent-less and terpene extraction, analytical testing, formulation and white-label product development and manufacturing. Valens is the largest third-party extraction Company in Canada with an annual capacity of 425,000 kg of dried cannabis and hemp biomass at our purpose-built facility in Kelowna, British Columbia which is in the process of becoming European Union (EU) Good Manufacturing Practices (GMP) compliant. The Valens Company currently offers a wide range of product formats, including tinctures, two-piece caps, soft gels, oral sprays and vape pens as well as beverages, concentrates, topicals, edibles, injectables, natural health products and has a strong pipeline of next-generation products in development for future release. Finally, the Company’s wholly-owned subsidiary Valens Labs is a Health Canada licensed ISO 17025 accredited cannabis testing lab providing sector-leading analytical services and has partnered with Thermo Fisher Scientific to develop a Centre of Excellence in Plant-Based Science. For more information, please visit The Company’s investor deck can be found specifically at

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